Gallery Assistant

The Walker Art Center empowers people to experience the transformative possibilities of the art and ideas of our time and to imagine the world in new ways. In our over 125-year history, we have become one of the most celebrated art museums in the country and we are known for our innovative presentations and acclaimed collections of contemporary art across the spectrum of the visual, performing, and media arts.

The Walker Art Center has an immediate opening for a part-time Gallery Assistant to join our enthusiastic and talented Public Engagement, Learning and Impact team.

RESPONSIBILITIES

Customer Service:

• Places the highest priority on customer service.
• Acknowledges and/or greets visitors and staff in a friendly and welcoming manner.
• Helps create an inclusive and welcoming environment. Embraces the diversity of others.
• Pro-actively addresses needs of our guests. (Empowered to act)
• Answers questions courteously and accurately.
• Focused and engaged while in the galleries when protecting the artworks.
• Remains alert and ready to help while on duty.
• Able to provide visitors with at least three key talking points on each exhibition, artwork or artist.
• Able to discuss at least two works in each gallery with visitors.
• Keeps current about Walker programming and events�??stays current by reading WALKER magazine, exhibition summary sheets, and other informational materials (i.e. Card Catalog information guides, Art on Call stops, exhibition didactics)
• Able to provide directions and support to guests with disabilities
• Attentive to safety and security issues.
• Handles guests/supervisor feedback in a positive way.
• Is able to work through obstacles or complaints in a productive and meaningful way. (De-escalates challenging guest service situations. Clear understanding of conflict resolution, empathizing and effective listening skills.)
• Communicates consistently with supervisors.
• Helps to protect and maintain the Walker�??s collection.
• Closely monitors the museum�??s galleries and public spaces to ensure the security & safety of our staff, visitors and collection.
• Attentive to safety and security issues.
• Explains museum guidelines to visitors in a positive and understanding way. Takes pro-active steps to protect the art.
• Reports any art incidents to the chief guard and documents appropriately.
• Establishes clear understanding of individual security needs of each exhibition.
• Is familiar with all WAC emergency procedures.
• Monitors safety conditions within the museum and communicates safety concerns to supervisors.

Qualifications:

• Professional demeanor and a strong customer service orientation.
• Ability to work collaboratively and cohesively with others.
• Strong work ethic with demonstrated initiative and integrity.

Physical Requirements:

• Must be able to stand for long periods of time.

Job Specifications (when applicable)

• This position is considered part-time, non-exempt. As a non-exempt position, it is eligible for overtime pay. The compensation for this role is $16.48 hourly. The Walker offers a wide range of benefits for both part-time and full-time employees.
• This position is covered by the American Federation of State, County & Municipal Employees (AFSCME) labor contract.
• This position is not eligible for relocation assistance.
• All applicants must be eligible to work in the United States without the need for employer sponsorship.

Vaccination Expectation The Walker Art Center�??s COVID vaccination policy requires staff to be fully vaccinated or to supply a negative test every 6 days. We will consider requests for reasonable accommodations based on disability or sincerely-held religious beliefs

Walker�??s DEI commitment The Walker is committed to being an employer with a staff who, at all job levels, reflects the rich diversity of the communities and audiences we serve. We are dedicated to ensuring inclusion and equity in all our employment practices. We deeply value and welcome all the unique lived experiences in our applicants and encourage anyone meeting the minimum requirements to apply.

Recruitment Timeline All positions are open until filled.