Cashier - 90056868 - New York

Description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

This position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform.

ESSENTIAL FUNCTIONS:

• Must perform general housekeeping to ensure clean, orderly work area
• This position will also co-ordinate car and locomotive assignments between CNOC Car and Locomotive Desks, Boston Chief and Motor Storage foreman all jointly responsible with the mechanical foreman for movements in and out of Parcel G. Responsible for recording departure times and reason for delay (if any) into ARROW System

• Required to maintain Mechanical Department book-off log and delay reports, coordinate hostler and yard crews for locomotive movements in New Haven Locomotive Servicing Facility
• Requires working contact with Metro North District G RTC and performing locomotive radio checks. Must prepare 15-day locomotive inspection sheets. Inspection sheets must also be filed and retained
• Coordinate rescue efforts for disabled trains. Will receive reports of enroute train failures and notify Mechanical Department foreman, coordinate power change for engine failures and bad order equipment. Any similar duties as assigned or required,

MINIMUM QUALIFICATIONS:

High School Diploma or GED.

Able to work under pressure; learn policy and procedures quickly; be able to work with minimal supervision.

Ability to learn computer-based skills.

Must be skilled in the processing of all types of Amtrak tickets and must have a thorough understanding of tariffs

to properly price tickets.

Make ticket reports promptly, properly safeguard company funds properly and prepare related reports.

Must be qualified with the operation of Arrow, Railres/Stars and Quik-Trak.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent written and oral communication skills

Ability to maintain a positive, good-natured attitude is

essential

The hourly rate is $25.04-33.38 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:157251
Posting Location(s):New York
Job Family/Function:Customer Service
Relocation Offered:No
Travel Requirements:None

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Customer Service || Customer Service