Community & Advocacy Manager
2023-01-17
Description
US ECOMMERCE �?? NEW YORK, NY
COTY is looking for smart leaders who are fast and passionate.
We are looking for a Community & Advocacy Manager to join our US E-Commerce team. This is a newly created role that will help COTY speed up on Consumer Engagement, Advocacy and build community with our consumers and engage with them in near real time.
The position reports directly to the US E-Commerce Lead with a dotted line to Consumer Beauty and Prestige Marketing Head.
The Community & Advocacy Manager is in charge of developing engagement and advocacy on Social Media for our Prestige and Consumer Beauty brands.
THE ROLE
In this role you will be responsible for:
Posting content on various social networks including Instagram, Facebook, TikTok, etc
Animate, develop and engage our Community on all those Social Platforms through proactive moderation who is respecting tone of voice and image of our brands. This will be done via our Global Social Media publishing and community management tool Sprinklr.
Being responsible of engaging and animating our Community of best advocates, select the most engaging in between them and amplify their voices (UGC, Social Sellers, Loyalty/Rewarding,) for her/his market.
Living the Community and being responsible of discovering trends and engaging content in order to adapt the content we produce to all the different tribes of our consumers changing depending on the brand.
Being responsible of daily light Social Listening in order to monitor locally our brand�??s reputation.
Analyzing and reporting the results of our organic posting.
Monitoring the best in class locally from our competitors.
QUALIFICATIONS
We�??d love to see candidates who have:
Essential:
A college graduate with 2 to 3 years of professional experience, ideally acquired in a digital department
An excellent knowledge of the social media and digital ecosystem
Strong project management and analytical skills
Good interpersonal skills, curiosity, energetic with a real talent for communication and a taste for teamwork
Proactive
WHAT WE OFFER
This is unique role with a genuine opportunity to make an impact. You�??ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
Coty�??s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.
ABOUT US
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you�??re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible �?? we�??d love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
EQUAL EMPLOYMENT OPPORTUNITIES
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] . We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
English - Please click here to review the Notification of Equal Opportunity Rights poster
Español - Por favor, haga un en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
Base Salary Range: $100K - $110K
COTY is looking for smart leaders who are fast and passionate.
We are looking for a Community & Advocacy Manager to join our US E-Commerce team. This is a newly created role that will help COTY speed up on Consumer Engagement, Advocacy and build community with our consumers and engage with them in near real time.
The position reports directly to the US E-Commerce Lead with a dotted line to Consumer Beauty and Prestige Marketing Head.
The Community & Advocacy Manager is in charge of developing engagement and advocacy on Social Media for our Prestige and Consumer Beauty brands.
THE ROLE
In this role you will be responsible for:
Posting content on various social networks including Instagram, Facebook, TikTok, etc
Animate, develop and engage our Community on all those Social Platforms through proactive moderation who is respecting tone of voice and image of our brands. This will be done via our Global Social Media publishing and community management tool Sprinklr.
Being responsible of engaging and animating our Community of best advocates, select the most engaging in between them and amplify their voices (UGC, Social Sellers, Loyalty/Rewarding,) for her/his market.
Living the Community and being responsible of discovering trends and engaging content in order to adapt the content we produce to all the different tribes of our consumers changing depending on the brand.
Being responsible of daily light Social Listening in order to monitor locally our brand�??s reputation.
Analyzing and reporting the results of our organic posting.
Monitoring the best in class locally from our competitors.
QUALIFICATIONS
We�??d love to see candidates who have:
Essential:
A college graduate with 2 to 3 years of professional experience, ideally acquired in a digital department
An excellent knowledge of the social media and digital ecosystem
Strong project management and analytical skills
Good interpersonal skills, curiosity, energetic with a real talent for communication and a taste for teamwork
Proactive
WHAT WE OFFER
This is unique role with a genuine opportunity to make an impact. You�??ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
Coty�??s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.
ABOUT US
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you�??re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible �?? we�??d love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
EQUAL EMPLOYMENT OPPORTUNITIES
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] . We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
English - Please click here to review the Notification of Equal Opportunity Rights poster
Español - Por favor, haga un en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
Base Salary Range: $100K - $110K