Assistant Family and Community Resource Center (FCRC) Administrator (PSA Opt 6)



Agency: Department of Human Services

Posting ID: 10-91-17747

Opening Date: 09/12/2022
Closing Date/Time: 09/23/2022
Salary: Anticipated Salary: $6,667 - $9,096 per month.
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: Gubernatorial Exclusion 063


Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented assistant administrator to oversee the operations of the Cook County Family and Community Resource Center in the Stroger Office. The Assistant Family and Community Resource Center (FCRC) Administrator supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

1. Serves as Assistant Family and Community Resource Center (FCRC) Administrator.

2. Serves as full-line supervisor.

3. Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.

4. Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.

5. Plans and implements special management assignment projects.

6. Coordinates workflow throughout the office on a rotational basis.

7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in a social or human services field.

2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications (in priority order)

  • Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
  • Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services.
  • Two (2) years of progressively responsible administrative experience in a health or human services organization.
  • Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker.
  • Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
  • Two (2) years of professional experience in public speaking to small audiences.
  • Basic proficiency in Microsoft Office Suite.

Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 1701 S 1st Ave Maywood, IL 60153-2442

Family and Community Services

Region 1 Central

Agency Contact: [email protected]
Job Family: Administration/Management; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • 10 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

The main form of communication will be through email. Please check your ?junk mail?, ?spam?, or ?other? folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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