Director of First Impressions/Receptionist

2022-08-05
Full Time

Description

How would you like to be the person that sees the business, helps drive the business and works with the agents of the world's best and largest real estate company?

Who are we looking for?

The Director of First Impressions must understand that to run effectively and efficiently, a real estate office must tend to its associates? needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.

The Director of First Impressions will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones.

The Director of First Impressions will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center.

The Director of First Impressions will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The

The Director of First Impressions will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and is swayed by enthusiasm.

What will you do?

These are the standards a well-above-average performer will maintain or exceed:

Answer phone properly with warmth and friendliness

Greet everyone with a smile?be positive and cheerful

Assist management team

Help to share the Market Center value story.

Assist the administrator with monthly tasks

Cross-checking and auditing systems

Report Building in Excel

Calendar Updates

Sort Mail

Check Supplies and place orders

Restock Printers

Prep Office in the morning- tidy the common areas, unload dishwasher, restock kitchen

Turn down the office in the evening- Start dishwasher, check in with staff on needs, put computers to sleep.

Set up and break down events

Add new associates to the printers

Send email blasts on behalf of staff

Social Media Posts

Maintain advertising around the office

Essential duties and responsibilities

Answer the phone correctly

Properly route phone calls

Greet everyone in a positive manner

Assist management team

Receive and sort mail and deliveries

Maintain appearance of common areas

Communications/Interactions

Social Media posting

Email Blasts

Sales Associates ? daily

Operations Manager ? daily

Team Leader ? daily

Knowledge/Skills

Positive attitude & Friendly Demeanor

Great verbal and communication skills

Must have skills in different Social Media Platforms

Neat, clean, professional appearance

Have the ability to multi-task

Project Management skills

Associate/ Bachelor?s Degree

High School Graduates are also considered

Phone skills and experience

People skills and experience

Computer skills (Google Tools)

Real Estate experience is a REAL PLUS!

Upon Hire

There is a 90-day review period

Job Type: Full-time

Pay: $30,000.00 - $34,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Ability to commute/relocate:

  • Atlanta, GA 30309: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your annual salary requirement?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Google Suite: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location: One location

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