COVID Call Center Support REMOTE

2020-10-29

Description

Summary of essential job functions

Sierra7 is the premier business consulting, management, and technology solutions firm serving the needs of government and commercial clients. We specialize in strategic planning, application development and integration, records management, call center operations and more. Through our unique and tailored services, we can bring a blend of technical expertise and creative awareness to the table.

Required Qualifications:
Must be fluent in English and Spanish is also a plus
Call Center experience
Professional communication skills
Ability to understand and execute complex written and verbal instructions
Able to deliver excellent customer service
Able to react effectively and calmly in emergency situations.
Able to maintain customer confidentiality
Able to be empathetic to the customer

Candidates that do not meet the required qualifications will not be considered.

Additional Minimum Qualifications

U.S. Citizenship
Able to pass a background check to obtain a government clearance

Preferred Qualifications

Education: Must have High School degree or equivalent
Exceptional verbal and written English communication skills.
Excellent Customer Service Skills

The salary ranges are $15 non-VET and $17 for VET for W2. These are TEMPORARY positions and NO benefits are provided.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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