Data Control Specialist
SALARY GRADE: Grade 15
The NC Administrative Office of the Courts (NCAOC), assists in coordinating work in the expunction/conditional discharge section of Research, Policy, and Planning. Duties include data entry of expunctions and related data; tracking expunction/conditional discharge requests and orders (both in paper and in the expunction database); scanning orders into an electronic document repository; working with a large volume of confidential data submitted both electronically and manually between court officials, NCAOC, and other state agencies; tracking monthly statistics; and answers the expunctions phone line.
This position reports to the Records Officer. Work hours are 8:00 AM - 5:00 PM, Monday - Friday.
Minimum Education and Experience Requirements
Knowledge of: general statutes pertaining to expunctions; the criminal indexing system (ACIS); data entry functions such as keying and verifying data from source documents and steps and procedures required to process data through a confidential computer.
Ability to: understand information collected; apply system and legal guidelines to reported data; access the criminal database to retrieve omitted information and key documents rapidly and accurately; correct data errors and omissions; communicate diplomatically with court officials and others; be detailed while working with the expunction process (sensitivity and accuracy is imperative), ensuring correct grammar, vocabulary, spelling, and punctuation; and work under quick deadlines when dealing with inquiries from the court on prior conditional discharges, while maintaining confidentiality.
Attach cover letter and résumé.
High school diploma and two (2) years of office experience, including one (1) year as a data entry operator; or an equivalent combination of education and experience.
Management prefers one (1) year working with criminal cases and two (2) years of office experience, including one (1) year as a data entry operator; or an equivalent combination of education and experience. Prior experience working in a court environment is also desired.