Operations Supervisor

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.  Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company Summary Coordinates and leads Distribution Center operations activities within assigned functions, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives. Responsibilities Directs Operations activities and teammates for one or more functions within a Distribution Center (DC). Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s). Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed. Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent. Works with Operations leadership to execute initiatives to improve DC metric that drive financial performance. Recommends expenses and capital investments for assigned functions. Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover. Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed. Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business. Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation. Supports the monitoring and reporting of assigned functions’ performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency. Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations. Education and Experience Bachelor’s degree required 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry. Or any combination of relevant education and experience to meet the above requirements. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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