As a Corporate Meeting Coordinator, you will leave a lasting impression on employees and clients by greeting clients with the 10-5 rule while managing the front desk, providing meeting planning support, and helping clients with meeting inquiries. The ideal candidate will be analytical with excellent organizational skills and detailed oriented. This position is client facing on site at our Conference/Client Center five days a week.
Job Description
Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.
Submit facilities requests as directed by Planner; walk and inspect conference room setups.
Support Event Managers with high level meetings; and stretch assignments as needed.
Build working relationships with fellow colleagues, porters, audio visual and catering teams.
Manage space issues, escalate unresolved issues to the Lead Planner
Manage booking request, communication with clients regarding placement of event
Adhere to standards of operations established for Conference Center
Work with planner supporting smaller on-site events
Detailing and planning boardroom meetings, working closely with porters, audio visual and catering teams.
Join planner on pre and post con calls, aiding data entry.
Check rooms making sure catering, audio visual and room sets match BEO.
Qualifications
Two years hospitality experience in a 5-star hotel, Event Planning and Food & Beverage
Ability to effectively manage guest experience and expectations, some requiring a high level of tact and diplomacy
Knowledge of basic audio visual and catering
Quick problem solving skills and effective time management
MS Office skills, knowledge of EMS booking system (a plus)
Must be willing to work flexible shifts to cover conference center hours and locations
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