Role Purpose:
The Director, Global Payroll Operations leads NBCUniversal's day-to-day Global payroll operations function. The Director drives process execution to ensure effective and efficient service delivery through timely and accurate payments, distributions, and withholdings. Ensures the Global Payroll operations function support compliance with local payroll regulations and collective bargaining agreements. Lead Global Payroll functions outside of the US, such as Puerto Rico and Canada. This position also serves to ensure accountability from the Payroll Operations team for accurate data and metrics for reporting, auditing, and monitoring purposes. This position also serves to support and coach the Global Payroll Operations team.
Responsibilities:
Manage execution of NBCU Global Payroll utilizing SAP HCM Payroll and TimeKeeper (TK)
Manage the preparation and dissemination of weekly and bi-weekly multi-state payroll for 40,000 union and non-union employees
Manage Global Payroll Operations in Puerto Rico and Canada
Ensure payroll processing of new hires, temporary workers, and terminations are accurate and timely
Communicate actively with Operations, HR, and Finance to review cross-departmental impacts of the payroll process and financial posting
Ensure all applicable federal, state, and local taxes, garnishments, employee benefit contributions, union dues etc. are properly withheld
Serve as liaison with other departments in the resolution of payroll issues
Partner with HR and Benefits in aligning and implementing ongoing process improvement and best practices for payroll and benefits
Manage and act as subject matter expert for all payroll related systems specifically SAP Payroll, and the time and labor (TimeKeeper) systems
Perform payroll systems monitoring and auditing as required
Support management of mapping and automatic feed of payroll general ledger accounts such as taxes, child support, levies, garnishments, employee benefits contributions, etc.
Lead team in providing quality service to the department and organization
Ensure that the operational activities and team indicators of the team meet the expectations of the department and organizational strategic initiatives
Work with Sr. Director to oversee the planning, implementation, execution, and evaluation of special projects
Promote adequacy of staffing and services for identified and assigned populations
Manage direct reports of staff within the department to accomplish results through on-boarding, training, development, performance management, and recognition
Facilitate technology resources and tools to engage the team to work efficiently and accurately
Coach and mentor staff; assist in difficult situations when needed
Identify opportunities to standardize and/or create efficiencies of the delivery of services
Promote collaboration with all disciplines and improve communication and collaborative process
Perform other duties as assigned by the Senior Director, Global Payroll Operations
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